Some Suggestions for Parking Lot Managers_ Taigewang Technology

Last time, we analyzed some phenomena and problems existing in parking lot system management in some discussions on problems existing in parking lot charge management, but did not give a solution. Although this article is reprinted online, some suggestions put forward are very good and worth reading by all garage operators. According to the current situation and problems of parking charge management in the property management industry, in order to do a good job in the management of parking charge, we must combine the actual situation of our own unit. In view of the problem that the parking lot managers grasp the parking lot charging policy, it is easy to solve, but it is difficult to solve the internal effective monitoring of parking charge management. The author believes that we can focus on the following aspects: 1. Establish a set of scientific parking lot management methods. The formulation of this method aims to strengthen the internal management of the parking lot, improve the comprehensive quality of managers, and strive to achieve institutionalized, procedural, standardized and scientific management. The measures should pay attention to standardizing the following contents: the purpose and task of the system; Parking lot management procedures; Regulations on handling charge cards, free cards and preferential cards; Bill, seal and card management; Small ticket management; Management of vehicle management service and work license; Management of facilities and equipment; Job responsibilities, job training and job operation procedures; Reward and punishment standards for vehicle administrators, performance assessment methods for parking lots, supervision and inspection rules and other relevant contents. In addition, considering the cost control and site requirements, those qualified to install the parking lot intelligent management system should be installed and enabled as far as possible, and the superior functions of the intelligent management system should be used to reduce the opportunities for man-made favoritism or supplement the management defects that are not in place due to the imperfect system. 2. Perform their duties and try their best to straighten out the management structure of the parking lot. To solve the practice of separate management of parking lot, it is suggested that one member of the company's leading group should be designated to be in charge of the parking lot, and a parking lot management specialist should be set up in the company's functional department, and a parking lot bill administrator should be set up in the financial department. These two people are jointly responsible for the daily guidance, inspection and supervision of the parking lot management under the jurisdiction of the company. In addition, the on-site management of the parking lot of each unit cannot be managed by the security team leader. The service center under its jurisdiction shall appoint an assistant or above administrative leader to be responsible for the daily affairs of the parking lot. These positions form a vertical parking lot management structure from top to bottom. 3. Standardize the management of various bills and cards in the parking lot. Parking lot management bills, such as invoices, entry and exit tickets, monthly cards, quarterly cards, annual cards, free cards, preferential cards, etc., shall be designed, printed or purchased by the company's financial management department according to the specific conditions of each parking lot, and shall be uniformly managed by the parking lot bill administrator. The accountant of the subordinate service center or the full-time toll collector of the parking lot shall receive, hand in for cancellation, keep and register accordingly. To control preferential charges for special users in the community (mainly repair shops, professional markets and restaurants in factories and commercial parking lots), we should first negotiate the preferential amount and quantity with the owner users, register and determine the number of households or vehicles, collect fees differently according to preferential methods, unify and standardize, and eliminate arbitrary and disorderly events. 4. Set up parking charging posts and select charging personnel on a selective basis. For units with a large scale of parking lot management, the post of parking lot toll collector shall be added, and employees with good ideas, strong sense of responsibility and good stability shall be selected as full-time toll collectors, so as to reduce the pressure that each unit is concurrently managed by accountants, and the workload is too heavy to care for one thing and lose the other. The main responsibilities of the parking lot toll collector can be summarized as follows: collection, cancellation and registration of parking lot bills, charging and card flushing of monthly, quarterly and annual cards in the parking lot, timely deposit the temporary parking fees collected by each post in the bank every day, regularly check and settle accounts with the company's financial management department, and do a good job in the statistical analysis of various statements in the parking lot, Report major events. The toll collector of the parking lot implements dual management, that is, the administration is managed by the service center and the business is guided by the financial management department of the company. 5. Strengthen the report analysis and statistics of the parking lot and unify the management of ticket free income. The financial management department of the company shall set up various reports of the parking lot according to the actual situation of the parking lot, such as the statistical table of daily charges of XX parking lot, the statistical table of charges of XX sentry box of XX parking lot, the statistical table of monthly charges of XX parking lot, the shift handover record of XX parking lot, the statistical table of the month in which the parking fee income actually belongs, and make detailed statistics of monthly cards, quarterly cards, annual cards, preferential cards Temporary access with free card; Distinguish various situations such as open-air and garage, so that relevant responsible personnel can analyze and track the income of the parking lot and find abnormal problems such as different increase and decrease of income in time. Due to the large loopholes in the recovery of ticket free income and the management of bills and the submission of funds (especially in the parking lot where the parking lot computer management system is not enabled), it is suggested that the company should standardize: the invoices paid by each unit to the owner but not required should be counted and handed over to the parking lot toll collector by the personnel on duty and registered in the daily charge registration form, The parking lot toll collector shall submit the invoice to the financial department of the company according to the data of the monthly charge statistics, which shall be handled by the company. 6. The daily inspection and supervision of the parking lot shall be institutionalized and long-term. For the daily management of the parking lot, it is recommended that a specially assigned person (preferably the parking lot toll collector) check the on duty charging of the booth toll collector, including checking the computer access records of the booth, the free vehicles, the use of parking tickets, whether the accounts are consistent, etc. at the same time, the shift handover and settlement records of each shift shall be made, and both parties shall sign each other for confirmation for future reference. As the first responsible person, the person in charge of the parking lot of each unit shall check regularly and irregularly, at least once a week. The parking lot management department at the company level and the bill administrator of the finance department shall jointly conduct regular and irregular supervision and random inspection, at least once a quarter, and focus on the random inspection of the parking lot deemed necessary. Publicize the supervision telephone number at the charging Office of the parking lot. You are welcome to report violations of law and discipline. If violations of law and discipline are found to be true, they will be severely punished. 7. Leave the management trace of free vehicle access, and implement the regular rotation system of important management posts in the parking lot. Free cars are inevitable in the parking lot, such as official vehicles of relevant government departments such as industry and commerce, taxation, urban management and justice. However, it is very necessary to standardize the free release of these vehicles. If there is an intelligent parking management system, relevant certificates shall be scanned and checked. If there is no intelligent parking management system, relevant regulations shall be clarified, and the contact numbers of the affiliated units and drivers of the free vehicles shall be left for inquiry. The personnel on duty at the parking booth, the parking toll Commissioner and the person in charge of the parking lot shall be rotated regularly and irregularly. 8. Master policies and regulations, strengthen on-the-job training, and start from the basic work of parking lot management. The parking lot management department must carefully study relevant policies and regulations, master new policies, new regulations and new trends, and timely organize training, discussion and implementation of grass-roots on-the-job personnel. Of course, we must make unremitting efforts to strengthen the professional ethics education of employees, improve business skills, and cultivate employees' consciousness of abiding by discipline and law and consciously safeguarding the interests of the company.