The New Car Certificate Was Stolen and the Parking Lot System Was Not Licensed for One Month - Tiger

Vehicles in the parking lot system cannot be registered and settled. Just for this "ID card", after buying a car in May, the vehicle qualification certificate is equivalent to the "ID card" of the car, which is unique. Without it, you can't pay vehicle purchase tax. Mr. Zhang, a citizen of Nanchang, has been running around. Mr. Zhang said reluctantly that it was difficult to get the license plate because the new car certificate was rush registered by false certificates.

He communicated with 4S stores and manufacturers for many times, and there is no solution so far. The certificate was stolen and used in hengwang Ford 4S store in Wangcheng Automobile City, SHANGPAI New District, Henan Province, May 17. Mr. Zhang bought a Ford SUV in full. After paying for the car and taking care of it as required, I found that there was a problem with the certificate. Mr. Zhang said that when the 4S store scanned the number of the purchased off-road vehicle certificate, the system reported an error. At that time, it went to the vehicle management office and the scanning was unsuccessful.

On May 20, after paying the vehicle purchase tax, Mr. Zhang went to Nanchang vehicle management office to apply for a license. As a result, the scanned certificate also reported an error. The certificate information could not be scanned for many times, which was speculated by the staff of the vehicle management office. Maybe the certificate was stolen. A few days later, Mr. Zhang went to the 4S store again. Sure enough, the 4S store inquired that the purchased vehicle had been embezzled in March, and its certificate information was registered at the local vehicle management office in Shangqiu, Henan Province, and received the Henan m1w9xx license plate.

The brand and model of the licensed vehicles are the same as those purchased by Mr. Zhang, but the colors are different. The China Consumer Association announced on May 6 that the old car "changed" into a new car. BMW Brilliance, SAIC Volkswagen, SAIC GM, Beijing Hyundai, Beijing Feichi, Dongfeng Nissan and other brands all registered new cars with false certificates. After investigation, some criminals stole the manufacturer's new car information and used forged certificates to register and license unknown vehicles first, resulting in the failure to register and license cars sold normally. Henan local police. On June 15, Nanchang hengwang Ford 4S store contacted Changan Ford factory.

The Yucheng County Public Security Bureau of Shangqiu City, Henan Province issued a certificate to Changan Ford. After investigation, the suspect Lee changed some second-hand vehicles to identify the code, the engine number, forge the nameplate, and purchase the certificate and invoice through illegal channels, and then wrap the car into a new car. The dealer refused to sign the mediation agreement after 9 trips to the 4S store for licensing "From May 17 to now, it not only takes a lot of time, but also brings pressure to his family. Mr. Zhang believes that the certificate of conformity of the cars sold by the 4S store has been embezzled before they are sold, and the seller should accept the customer's return of the car or give economic compensation. However, the 4S store has been delaying the problem for a long time on the grounds of coordinating with the Changan Ford factory.

Now, Mr. Zhang's car has changed several temporary license plates. Nanchang The municipal consumer association made a mediation opinion on this matter. The parking lot system will not be treated as returning the car, but in early June. However, 4S store should complete all procedures for vehicle licensing before June 25 to ensure that the vehicle can be used in accordance with relevant national regulations and policies, and should make up for it to consumers. The person in charge of Nanchang Consumer Association introduced that after giving the mediation opinion, 4S store refused to sign a mediation agreement with consumers, and only said The head promised to get the license plate on as soon as possible and compensate consumers for relevant losses.

According to the reporter, the enterprises of brilliance BMW, SAIC Volkswagen, SAIC GM, Beijing Hyundai and other brands previously named by the China Consumer Association responded positively. Many car enterprises expressed their willingness to return and replace vehicles for consumers and bear other losses. The original cars can only be disposed of as test drives or even second-hand cars. After negotiation, Zhang If Mr. Zhang returns the car, he agrees not to return it. Zong Xiaoyong, the sales manager of Nanchang hengwang Ford 4S store, frankly said that the stolen certificate will have to be cancelled after the Henan Shangqiu police go through the procedures.

At that time, Mr. Zhang's car can be licensed. The dealer has tried its best to contact the manufacturer, but it will take time. As for the compensation, Zong Xiaoyong promised to give consumers a satisfactory reply after communicating with the manufacturer The theft of the certificate reflects the omission of management, which is believed by the people in the provincial automobile industry. The car enterprises in the parking lot system should strengthen the confidentiality work and strictly prevent the leakage of key information. After the new car information is used by criminals, the car enterprises should actively assist consumers to solve problems and ensure the legitimate rights and interests of consumers who buy new cars through formal channels.

At the same time, the vehicle management department should do a good job The inspection and verification of license plate link shall strictly compare the actual data of vehicles, paper certificate information and certificate information in the vehicle management office system to prevent "wrong" license plate.