Parking payment system – TGW-AP27

1. Support entering license plate number, scanning QR code to check payment amount.
2. Supports coin and cash payment for parking fees, as well as cash and coin change.
3. 24-hour operation: no human supervision required, all-weather service.
4. Data records: store transaction records, parking duration, etc., and support report export.

1. Check the fee: If it is a license plate recognition system, users can check the parking fee by entering the license plate number. If it is a paper ticket system, users can check the parking fee by scanning the QR code on the paper ticket. If it is a card swipe system, users can check the parking fee by swiping the parking card.
2. Payment: User can pay the fee by cash or card. After successful payment, a receipt can be printed.

1.How do I use this self-service payment machine?

It’s very simple: When you approach the machine, the screen will automatically display your license plate and parking fee. Simply confirm the information, select a payment method (such as scanning a QR code), complete the payment, and then collect the printed receipt.

 2.What if my license plate is misidentified?

You can manually correct your license plate number directly on the payment interface. If the problem persists or the fee calculation is incorrect, please use the “Call for Help” button on the machine to contact staff for assistance.

 3.What if the receipt isn’t printed after payment?

Please do not pay again. You can press the “Reprint Receipt” button to try reprinting, or use the “Call for Help” function to request a reprint.

 4.Is the screen visible in strong outdoor light?

Yes. This 27-inch display features a high-brightness, anti-glare design, ensuring clear visibility even in direct sunlight.

 5.What if the network connection is interrupted during payment?

The device has offline payment and transaction recovery capabilities. If the network experiences a brief interruption, the system will pause and wait for recovery before resuming the transaction. If the transaction fails, the amount will be automatically refunded to the original payment method; no deduction will be made.

 6.Do I need to register an account to use this device?

No. You do not need any registration or login; you can make a one-time payment directly, which is convenient and fast.

 7.What should I do if the device malfunctions?

Each device has a clearly marked “Call for Help” button. Pressing it will notify the control room, and staff will arrive quickly to handle the situation. You can also go directly to the parking lot booth for manual assistance.

 8.Will the parking lot gate open automatically after successful payment?

Yes. After successful payment, the system will send an opening signal to the gate in real time. You only need to drive to the exit, and the gate will automatically open for seamless departure.

9.Does this device support payment for vehicles without license plates or with temporary license plates?

Yes. For vehicles without license plates or with temporary license plates, you can manually enter the license plate number on the device. The system will query and calculate the parking fee based on the entered number.

 10.Is the display screen a touchscreen?

Yes, it uses a 27-inch high-precision infrared touch screen, which is very sensitive and can respond accurately even to the slightest touch, and the operation is smooth.